Refund Policy

Returns & Refunds

Not a perfect fit or not satisfied with your purchase?
No worries – we’ve got you covered with easy returns and exchanges.

Eligibility:

• Your item must be unused, in the same condition as received, and in its original packaging.
• The item must have been purchased within the last 30 days.
• A receipt or proof of purchase is required.

How to start a return:

Send us an email at contact@kojoli.com within 30 days of receiving your item.
We'll guide you through the next steps.

Important:

• Return shipping costs and any customs/duties are the buyer’s responsibility.
• For items over $75, use a trackable shipping method or shipping insurance. We cannot guarantee receipt otherwise.
• Refunds are processed within 14 days after receiving the returned item, using the original payment method.